Most of Ann’s career has been in Financial Services and she worked for Zurich Financial services until 2003. She became a member of the UK Executive and Board in 1992 with responsibility for HR, Corporate Marketing, Communications, Legal, Corporate Planning and Data Management. During this period she managed the HR aspects of a major acquisition, designed and implemented an integrated HR strategy which included executive and senior management leadership programmes, graduate schemes, performance management and a succession planning strategy.
In 1995, she became Managing Director of the Zurich UK Personal Insurance Business. Ann continued the work with her executive team to reverse the trend of shrinking premium whilst maintaining profitability.
In 1998, they won Personal Lines Insurer of the Year. In 1998, Ann was appointed Managing Director of Zurich’s Strategic Partnerships business. She led and conducted a review of two loss making businesses, integrating them, retaining key clients, returning to profitability and ultimately improving employee satisfaction by 33%.
Ann left Zurich in 2003 and joined Cofunds as a board member with responsibility for business development. During her time at Cofunds, Ann led and implemented a strategic review of distribution taking a segmented approach to the market resulting in a new client facing structure and culture.
Ann’s last role before moving full time into coaching and leadership consultancy was managing a major transformation programme for a large Financial Services company. This included leadership development, coaching programmes, technical and management development, culture change programmes and retention and succession planning strategies.